Innovation in TNS is one of the major aspects in the develop-ment of its services , inspired through our eagerness to meet customer demands and actively listening to their require-ments. Creativity in TNS is highly appreciated , rewarded and nutured , Great things happen when we listen to customers and share their ambition .
" We are our own harsh critics and by evaluating ourselves we prosper " " If we can't identify and confront , then we can't take a step forward ". The level of performance and the quality of services provided are monitored through a specialized " Total Quality " department , which in turn performs periodic reviews on all operation activities throughout the year . TNS Saudi believes that client's satisfaction is the key of success , therefore we pursue their satisfaction and ensure their comfort , through a dedicated team specialized in measuring " client's satisfaction " by implementing field visits to all the clients to discuss and listen to their views and guidance .